Last Updated: October 6, 2025
At treeremovalcolumbusohio.com, also referred to as "treeremovalcolumbusohio.com," "we," or "us," we value your privacy.
This policy describes what information we collect, how we use it, who may receive it, and the choices available to you. By accessing treeremovalcolumbusohio.com or any website that references this policy, you agree to the practices described here.
Scope
This policy covers information collected:
- Through our Website
- In emails, text messages, and other electronic communication with us
- Through our ads and applications on third-party sites when they point to this policy
This policy does not cover information gathered offline or on websites we do not operate.
Information We Collect
We collect information in three ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details tied to your service request, such as location, scope, timing, pricing expectations, and notes
- Any other message or information you choose to send
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, and referral or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our Website
- Cookies, pixels, web beacons, and related technologies
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction records
- Service request verification and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Measure site performance
- Tailor content
- Support advertising
Most browsers allow you to block or remove cookies. If you do, some features may not function as intended.
Third parties may also place cookies on your device, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to display ads tailored to your interests.
Those partners may rely on identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Review and complete your service requests
- Connect you with providers that match your request
- Send request-related updates, responses, and support messages
- Personalize your experience and our marketing
- Support analytics, research, and product improvement
- Detect, prevent, and respond to fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We may share information in these ways:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed to connect your request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share data with vendors that help us run the Website and our business, including providers of analytics, security, payments, support, and marketing services.
They may use personal information only to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected information for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights or safety, or to investigate fraud and misuse.
Business Transfers
We may share information in connection with a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive information from us may have their own privacy policies that govern how they handle it.
Your Choices
- Do not provide information: You may browse public pages without submitting personal data, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future messages from us. This will not stop communications from providers we shared your request with.
- Cookies: You can manage cookies through your browser settings or through the opt-out links listed above.
Access and Control
You may ask us to:
- See the data we have collected about you
- Fix inaccurate information
- Delete data, where legal or operational requirements allow
- Share concerns about how we use your information
Use the contact options listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the data
- The risk of harm
- The reason the information is being processed
- Legal obligations
- Whether the same purpose can be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive information is transmitted over SSL. Even so, no method of transmission or storage can be guaranteed to be fully secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties with whom we shared it
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal information collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercised a privacy right.
Verification
We verify requests before taking action. Unverified or excessive requests may be declined.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof that the agent is allowed to act for you.
Shine the Light
California residents may ask for a list of third parties that received personal information for direct marketing in the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you visit from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
Your continued use of the Website means you accept the updated terms.
How to Contact Us
Arbor Tree Care
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."}
